Privacy Policy
Your Privacy Matters to Us
MusicHawk respects your privacy and is committed to protecting all personal
information you choose to share with us. This privacy statement explains when
we might ask you for personal information, what we might do with it, and how
we will protect its confidentiality.
When Do We Ask for Your Personal Information
Where possible, we enable you to browse our Web site without providing us with
any personal information. When we do ask you for personal information, we
only use it for specific purposes in order to enhance the service we provide
to you. We will ask you when we need information that personally identifies
you or allows us to contact you to provide a service or carry out a transaction
that you have requested. Examples include: receiving information about Music
Hawk products and services, entering a contest, ordering e-mail newsletters,
filling out a survey, downloading software or license keys, requesting additional
information, applying to our Partner Program, logging into certain limited-access
sections of our Web site (such as for customizing your My Stage, support,
partners, press), and signing up for an event. The personal information we
collect may include your name, address, title, company or organization name,
e-mail, phone, information about your job function, and information about
your company.
Our Web site may collect certain information about your visit, such as the
name of the Internet service provider and the Internet Protocol (IP) address
through which you access the Internet; the date and time you access the site;
the pages that you access while at the site and the Internet address of the
Web site from which you linked directly to our site. This information is used
for internal purposes only in helping us improve our Web site and better your
overall experience.
Access to certain limited-access portions of our Web site may require a login
id and a password. The use of such web pages, and the information or programs
downloadable from them, may be governed by the MusicHawk terms of use. Your
personal information may be retained by MusicHawk to verify compliance with
the agreement, log software licenses granted, to track software downloaded
from those pages, or track usage of other applications available on those pages. From
time to time, MusicHawk may receive personal information from business partners
and vendors. We only use such information if it has been collected in accordance
with acceptable privacy practices consistent with this Policy and applicable
laws.
How Do We Use Your Personal Information
Personal information collected by this Web site will be used to operate the
Web site and to provide service(s) or carry out the transaction(s) that you
have requested or authorized. We do not sell your personal information. We
only share your personal data outside of MusicHawk with your consent, as
required by law, or to protect MusicHawk, its customers, or the public,
or with companies that help MusicHawk fulfill our obligations with you,
and then only with partners who share our commitment to protecting your privacy
and data. We may use your personal information to provide you with
more effective customer service, to improve the Web site and any related
MusicHawk products or services, and to make our Web site easier to use by
eliminating the need for you to repeatedly enter the same information or
by customizing the Web site to your particular preference or interests. We
may merge site-visitation data with anonymous demographic information for
research purposes, and we may use this information in aggregate to provide
more relevant content. We may use your personal information to provide
you with important information about the products or services that you are
using, including critical updates and notifications. Additionally, with your
permission, we may send you information about other MusicHawk products and
services, and/or share information with MusicHawk partners so they may send
you information about their products and services. When you sign up
for a newsletter or agree to receive promotional e-mail, we may use customized
links or similar technologies to track e-mail links that you click. We may
associate that information with your personal information in order to provide
you more focused e-mail communications or personalized information. Each
e-mail communication includes an unsubscribe link allowing you to stop delivery
of that type of communication. We occasionally hire other companies
to provide limited services on our behalf, such as Web site hosting, packaging,
mailing and delivering prizes, answering customer questions about products
and services, and sending information about our products, special offers,
and other services. We will only provide those companies the personal information
they need to deliver the service. They are required to maintain the confidentiality
of the information and are prohibited from using that information for any
other purpose. MusicHawk may disclose personal information if required
to do so by law or in the good faith belief that such action is necessary
to (a) conform to the edicts of the law or comply with legal process served
on MusicHawk; (b) protect and defend the rights or property of MusicHawk;
or (c) act in urgent circumstances to protect the personal safety of Music
Hawk employees or agents, users of MusicHawk products or services, or members
of the public. Personal information collected on our web site may be
stored and processed in the United States or any other country in which Music
Hawk or its affiliates, subsidiaries or agents maintain facilities, and by
using the web site, you consent to any such transfer of information outside
of your country. MusicHawk abides by the safe harbor framework as set forth
by the U.S. Department of Commerce regarding the collection, use, and retention
of data from the European Union.
Control of your Personal Information
Except as otherwise described in this statement, we will not share personal
information you provide to us without your permission. In addition, as described
below, you may contact us at any time to update or delete your personal information. On
occasion, we may send you email informing you of technical service or security
issues related to a product or service you requested or confirming you requested
a product or service. In some services that may be offered by MusicHawk,
contacting you is an intrinsic part of the service. You will not be able
to choose to unsubscribe to these mailings, as they are considered an essential
part of the service(s) you have elected to receive.
Keeping Your Personal Information Secure
We use a variety of physical, digital and managerial technologies and procedures
to help protect your personal information from unauthorized access, use,
or disclosure. For example, when we transmit sensitive personal information
over the Internet, we protect it through the use of encryption, such as the
Secure Socket Layer (SSL) protocol. While we strive to protect your personal
information, we cannot ensure the security of the information you transmit
to us, and so we urge you to take every precaution to protect your personal
data when you are on the Internet. Change your passwords often, use a combination
of letters and numbers, and make sure you use a secure browser.
Protection of Children's Personal Information
This Web site is intended for general audiences and does not knowingly collect
any personal information from children.
Use of Cookies and Tracking Information
A cookie is a small text file that is stored on your hard disk when you browse
a Web site. When you visit our Web site, MusicHawk may store a cookie on
your computer's hard drive. This allows us to enhance your ability to use
our Web site by recognizing you when you visit or to optimize the information
or features presented to you based on your demonstrated areas of interest.
Cookies may also be used to compile aggregate information about areas of
our site that are visited most frequently. This aggregate traffic information
can be used to enhance the content of our site and make your experience more
enjoyable. You are always welcome to visit our Web site with cookies
disabled. However, you made be asked to re-enter information that you have
provided before (such as your name or contact information). In addition,
certain capabilities of our Web site, such as use of limited-access portions,
personalization or special interactivity features, may not function fully
without cookies. If you have requested information or services from
us or have opted in to third-party mailing lists, you may receive email from
us that references content that contains a unique identifier. Such content
sometimes takes the form of tiny, transparent images that are sometimes called "clear
GIFs" or an equivalent. These clear GIFs may be used to assist in delivering
a cookie from our Web site. These cookies may be used to compile aggregated
statistics about usage of our Web site, such as how many visitors clicked
on key elements (such as links or graphics) on one of our Web pages, a blog
or a newsletter. We may share aggregated site statistics with partner companies. In
addition, such clear GIFs may sometimes be used to deliver co-branded services.
We may also include clear GIFs in promotional email messages, newsletters,
and other communications in order to determine whether messages have been
opened or acted upon. In some instances, clear GIFs may be placed by third-party
service providers to help determine the effectiveness of our advertising
campaigns or email communications. These clear GIFs may be used by such service
providers to store a persistent cookie on your computer. Doing this allows
the service provider to recognize your computer each time you visit certain
pages or emails and compile anonymous information in relation to those page
views.
Partners and Agents
As mentioned above, we may share certain information with trusted agents who
provide specific services to us and/or administer information offered at
our site, for example, service providers who help us manage, track and respond
to customer inquiries, information requests, etc. We may also share information
with our authorized resellers and integration partners, who may be better
suited to respond directly to meet your specific MusicHawk product and services
needs. These parties do not use or otherwise disclose any information except
as our authorized agents for the purpose of providing the products and services
or administering the activities on our behalf. Any company that we share
your personally identifiable information with will have executed a confidentiality
agreement with us, requiring that they keep all data received from us confidential.
Transfer of Assets
MusicHawk is an independent company. However, personal information provided
to MusicHawk may be transferred in the event that all or substantially all
of the assets of the company are acquired by a third party whether by merger,
acquisition, reorganization or otherwise.
Third Party Web sites
Our Web site contains links to other sites, such as those of our business partners,
articles or sources of information that we believe visitors to our site may
find interesting. MusicHawk does not share your personal information with
those Web sites and is not responsible for their privacy practices. We encourage
you to learn about the privacy policies of those companies.
Notification of Changes
We may occasionally update this privacy statement. When we do, we will also
revise the date at the top of this privacy statement. For material changes
to this privacy statement, we will notify you either by placing a prominent
notice on the home page of our Web site or by directly sending you a notification.
We encourage you to periodically review this privacy statement to stay informed
about how we are helping to protect the personal information we collect.
Your continued use of the service constitutes your agreement to this privacy
statement and any updates.
We Welcome Your Comments
You may contact us at any time with any privacy questions or concerns that
you may have. You also may ask at any time to see the personal data you have
given us and request correction or deletion. We strive to protect the security
of your personal data by use of appropriate measures and processes.
If you ever have questions or concerns about the personal information you
have provided us, please email us at privacy@musichawk.com.
MusicHawk welcomes your comments regarding this privacy statement. If you
believe that we have not adhered to this privacy statement, please contact
us and we will use commercially reasonable efforts to promptly determine and
remedy the problem.
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